Customer Service Representative

Description

Responsibilities:

* Maintain a positive, empathetic and professional attitude towards customers at all times.

* Respond promptly to customer enquiries and complaints

* Communicate with customers through various channels provided

* Know all products and services offered by the company

* Keep records of customers interactions, transactions, comments and complaints.

* Process orders, forms and requests

*Communicate and coordinate with colleagues as necessary

Requirements:

* B.Sc/HND from reputable institution

* 0 to 2 years experience

* Ability to stay calm when customers are stressed or upset

* Excellent verbal and written communication skills

* Proximity to Surulere is Key

Job Type: Full-time

Salary: ₦75,000.00 - ₦85,000.00 per month

Application Deadline: 22/03/2023